Privacy Policy

Effective Date: 05/17/2025
Company Name: Mintico
Registered in England & Wales

At Mintico, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Mintico provides property maintenance services in London. Our company is registered in the UK, and we are the data controller responsible for your personal information.

What Data We Collect

We may collect and process the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Property address

  • Details related to your service requests

  • Website usage data via cookies or analytics

How We Use Your Data

We use your information to:

  • Respond to enquiries and provide services

  • Schedule and manage appointments

  • Send quotes and invoices

  • Improve our services and website

  • Send occasional updates or promotions (with your consent)

Legal Basis for Processing

We process your data based on:

  • Contractual necessity (e.g., to provide a service)

  • Legitimate interest (e.g., to improve our offerings)

  • Your consent (e.g., for marketing communications)

  • Legal obligations (e.g., tax or regulatory requirements)

Sharing Your Data

We only share your data with:

  • Trusted contractors or technicians to carry out services

  • IT or CRM service providers under strict confidentiality

  • Regulators or law enforcement, if required by law

We do not sell or rent your data to third parties.

How We Protect Your Data

Your data is stored securely using encrypted systems and is only accessible to authorized personnel. We take all reasonable measures to ensure data integrity and security.

Cookies & Tracking

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with the Information Commissioner’s Office (ICO)

Data Retention

We retain your data only as long as necessary to provide services, meet legal obligations, or for legitimate business purposes.

Contact Us

If you have questions about this policy or your data rights, please contact us:

Mintico
Email: [email protected]
Phone: 020 8044 9288